Below, you will find a list of the questions most frequently asked by our guests.
FAQ'S
Questions & Answers
Where is IntercityHotel Shenzhen Futian Huanggang located? The hotel is located at 28 Fumin Road, Futian District, Shenzhen, Guangdong, 518048, in the heart of Shenzhen’s central business district, just a short walk from Huanggang Port.
How close is the hotel to Huanggang Port? It’s approximately 500 meters away, which is about a 5-7 minute walk. This makes it one of the most convenient hotels for travelers crossing the border to Hong Kong.
Is the area safe and easy to navigate? Yes, the Futian CBD is a modern, well-lit, and safe area. It’s very tourist-friendly with clear signage and easy access to public transportation.
How do I get to the hotel from Shenzhen Bao’an International Airport (SZX)? The best way is to take the Metro Line 11 to Chegongmiao Station, then transfer to Line 1 and get off at Huochezhan (Shenzhen Railway Station). From there, take a short taxi ride or walk to the hotel. Alternatively, a taxi from the airport takes about 40-50 minutes.
Do you offer airport transfers? We can assist with arranging a taxi, but we do not currently offer a direct private airport transfer service. Our front desk can help you book a reliable car.
Is there free Wi-Fi? Yes, complimentary high-speed Wi-Fi is available throughout the hotel, in all guest rooms and public areas.
What languages do the staff speak? Our front desk staff speak fluent Mandarin and English. We can provide basic assistance in other languages upon request.
Are the rooms quiet? Yes, the rooms are equipped with soundproof windows to effectively block out city noise, ensuring a peaceful and restful stay.
- Do all rooms have private bathrooms? Yes, every room features a private en-suite bathroom with a powerful rain shower, hot water, and essential toiletries.
Is there air conditioning in the rooms? Yes, all rooms are equipped with modern, efficient air conditioning to keep you comfortable in Shenzhen’s humid climate.
What are the check-in and check-out times?
- Check-in time: 2:00 PM
- Check-out time: 12:00 PM (noon) Early check-in or late check-out is subject to availability.
Can I store my luggage before check-in or after check-out? Yes, we offer free luggage storage at the 24-hour front desk.
Are there restaurants near the hotel? Yes, the Futian CBD is filled with dining options. You’ll find a wide variety of restaurants within a 5-10 minute walk, including Chinese, Western, and international cuisine.
Is breakfast included in the room rate? Breakfast is included for most room categories. We offer a buffet breakfast with both Chinese and international options.
Is the hotel suitable for business travelers? Absolutely. Our location near the CBD and Huanggang Port, combined with high-speed Wi-Fi, ergonomic workspaces in every room, and 24-hour services, makes it ideal for business trips.
Can I book a room online? Yes. Rooms can be booked through our official website, Booking.com, Agoda, or Ctrip.
Do you accept credit cards? Yes, we accept Visa, Mastercard, UnionPay, Alipay, and WeChat Pay.
Is the hotel wheelchair accessible? Due to the building’s design, we have limited accessibility. Please contact us directly in advance to discuss your specific needs.
How far is the hotel from the Shenzhen Metro? The nearest metro station is Huochezhan (Shenzhen Railway Station) on Line 1, which is about a 10-minute walk or a short taxi ride away.
Are there any cultural or shopping areas nearby? Yes! Huaqiangbei Electronics Market (the world’s largest electronics market) is about 20 minutes by taxi. Coco Park and MixC Mall are also nearby for shopping and dining.